Who is the underwriter for CryoCare? |
CryoCare is underwritten by Overseas Assurance Corporation (M) Berhad (OAC Insurance). OAC Insurance is licensed under the Insurance Act 1996 and regulated by Bank Negara Malaysia. It is the general insurance arm of Great Eastern Group, a leading life and general insurance provider in Singapore and Malaysia with total assets amounting to over S$42 billion as at 31 December 2006. |
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Who is the Insured Person? |
The Insured Person shall mean the child whose cord blood is stored with CryoCord Sdn. Bhd. |
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Who is eligible for CryoCare? |
The Insured Person and ALL his or her natural siblings aged from 1 day to 21 years. |
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Will my child / children be required to undergo any medical examinations? |
No, your child / children will not be required to do so in order to purchase CryoCare. |
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Can I upgrade my plan? |
Yes, upgrade of plan is allowed subject to OAC Insurance’s approval. |
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If I stop storing my child’s cord blood with CryoCord Sdn. Bhd., is my CryoCare insurance still in force? |
No, coverage of the Policy will cease when you transfer storage of your cord blood from CryoCord Sdn. Bhd. to any other cord blood banks, or when you have used all of the stored cord blood,. |
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Can I opt to have the cord blood stem cell transplant overseas and still be covered under this insurance? |
No, transplant must be at registered hospitals in Malaysia only. |
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Is the cover still effective if the Insured Person passes away? |
Yes, the coverage will still be effective for existing siblings who are below the age of 21, provided that renewal premiums have been paid and the deceased child’s cord blood is still stored with CryoCord Sdn. Bhd. |
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How do I make a claim? |
Claims can be made by informing OAC Insurance or CryoCord Sdn. Bhd. |
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If I have to make a claim, can I reinstate the Capital Sum Insured? |
You may reinstate the Capital Sum Insured subject to OAC Insurance’s approval and additional premium paid. |
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